Shipping policy

Shipping Times and Handling

Handling time is typically 0–3 business days (Monday to Friday) after the invoice has been issued. Estimated transit time is 0–7 days depending on destination and carrier. All delivery estimates are non-binding, and delays caused by carriers, customs, or external circumstances do not result in liability for the Seller.

Shipping Costs and Methods

Shipping costs are calculated at 3%–5% of the product price before discounts, with a minimum charge of €3.95. Available shipping options include Eco Delivery, Standard Delivery, and Prio Delivery. The Seller may adjust the selected carrier or method to a comparable service level if necessary to ensure reliable delivery. Risk transfers to the consumer once the goods are delivered to the consumer or their designated recipient. Freight-forwarder deliveries are made curbside unless otherwise specified.

International Deliveries and Exceptions

For deliveries outside the EU, the consumer is responsible for customs duties, import taxes, and any associated fees. If the Seller is unexpectedly not supplied by its supplier despite proper orders, the Seller may withdraw from the contract and refund any payments made. The Seller is not liable for delays or disruptions caused by force majeure or events outside reasonable control.

aboutthat is owned and operated by A1 GmbH – Am Güterbahnhof 3, 24976 Handewitt, Germany.

Updated 21–11–2025